What is a Registered Qualified Individual (RQI)? (CSP Act 2024)

What is a Registered Qualified Individual (RQI)?

A Registered Qualified Individual (RQI) is the accountable human behind a CSP’s corporate services. Under the Corporate Service Providers Act 2024, an RQI is a person registered with ACRA who either directly provides, or supervises the provision of, the corporate services a CSP offers.

The RQI concept ensures a CSP is not just a registered entity but has a named, qualified individual answerable for how corporate services and AML/CFT duties are carried out.

Does every CSP need an RQI?

Yes. Every registered CSP must have at least one RQI at all times. Without a qualifying RQI, a CSP cannot meet the requirements to operate. Larger firms will typically have several RQIs across teams and offices.

What qualifications must an RQI have?

To be registered as an RQI, an individual must hold the relevant qualification and have completed mandatory AML/CFT/PF training. The RQI must also be a fit and proper person — of good standing and not disqualified from the role.

The precise qualifying criteria and prescribed training are set by ACRA under the CSP Regulations 2025; a CSP should confirm the current requirements directly with ACRA when registering an individual.

What does an RQI actually do?

An RQI is central to the CSP’s day-to-day compliance. Their responsibilities typically include:

• Providing or supervising the provision of corporate services the CSP offers.
• Overseeing customer and enhanced due diligence so clients are properly identified and risk-assessed.
• Supporting fit-and-proper assessments of any nominee directors the CSP arranges.
• Helping ensure screening, record-keeping and suspicious transaction reporting are done correctly.

How many CSPs can one person be an RQI for?

An individual may act as an RQI for only a limited number of CSPs at the point of application — commonly cited as up to two, though you should confirm the current limit with ACRA. Someone seeking to be an RQI for more than the prescribed limit must apply to ACRA for a case-by-case assessment.

The cap prevents one person from being spread too thin across many firms, which would undermine genuine supervision and accountability.

How does an individual become an RQI?

Registration is done through ACRA as part of, or alongside, the CSP’s registration. The individual must satisfy the qualification and training requirements, pass fit-and-proper checks, and be named as an RQI of the specific CSP.

For where the RQI fits in the wider regime, start with the CSP Act 2024 pillar guide and the AML/CFT obligations the RQI helps deliver.