The ROI of automating corporate secretarial work (2026)

How the calculation actually works

The business case for automating corporate-secretarial work is simple arithmetic, and we show our working so you can check it. It compares the staff time a task takes by hand with the time it takes to confirm an AI draft, priced at a staff cost.

The formula our pricing calculator uses:

• Hours saved per month = filings per month × (minutes by hand − minutes to confirm) ÷ 60.
• Minutes by hand: around 22 per filing or resolution (draft, cross-check, assemble) — adjustable on the calculator.
• Minutes to confirm: about 1.5 per item, because the AI drafts and you review rather than author.
• Value of time: hours saved × S$25/hour, a conservative loaded staff cost.

A worked example for a mid-size firm

Take the calculator’s default: a firm managing 60 companies that produces about 90 filings and resolutions a month, at ~22 minutes each by hand.

The number we don’t put in the calculator

The 4× figure above counts only staff time. It deliberately leaves out the largest downside risk in CSP work: missed statutory deadlines. A single late Annual Return or overlooked filing can attract ACRA penalties and, worse, erode a client relationship you spent years building.

Deadline tracking across the whole book — the part that quietly prevents those penalties — is where the real return often sits. We keep it out of the headline number precisely so the number stays honest and easy to check.

The costs of switching — stated plainly

A fair business case counts the cost of adopting, not just the savings. For a CSP moving onto a new platform, the real line items are:

• Migration effort. Getting your existing book in. You can import a demo company and add entities today; the full bulk Excel / column-mapping channel for large legacy books is still in build, so budget for that if you are moving hundreds of entities now.
• Team ramp-up. Learning a new workspace. The “AI drafts, you confirm” model is designed to shorten this, but plan for a short adjustment.
• Subscription. From S$49/month (Starter) to S$399/month (Firm), priced per active company. Start free with no credit card.
• Running two systems briefly. Most firms overlap old and new for a cycle. Factor in the short double-cost.

A decision checklist

Before you commit, work through this. If you can answer yes to most, the business case is likely sound for your firm.

• Do you run enough filings and resolutions a month that 15–20 minutes each adds up to real hours? Run your own numbers.
• Have you had, or narrowly avoided, a missed statutory deadline in the last year?
• Are you re-keying the same client details across multiple documents?
• Do you need CSP Act 2024 KYC (CDD/EDD, screening, periodic review) that spreadsheets can’t give you?
• Can your firm absorb a short migration and ramp-up period this quarter?
• Does per-active-company pricing fit how you bill clients?

Run your own numbers

The example above is the calculator’s default; your firm’s inputs will differ. The live ROI calculator lets you slide companies, filings and minutes-per-filing to see hours saved, value and return for your book — using exactly the formula above.

To ground the case in what the software actually does today, read what AI actually does for a CSP and the buyer’s checklist.